Official Policy Document (v1)
Refund & Cancellation Policy
Atomic credit ledger guarantees and subscription refunds.
Effective: 2026-01-01
Entity: IBS9 Educational Technologies
1. Atomic Generation Guarantee
If an AI paper generation or PDF rendering job encounters a technical anomaly, reserved credits are immediately and automatically rolled back to your balance.
2. Subscription Cancellation
Educators can cancel monthly or annual subscriptions anytime from the Teacher Dashboard.
Questions or inquiries regarding this policy? Contact our compliance desk at legal@ibs9studio.com
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